Expressing satisfaction and disatisfaction

Expressing satisfaction and disatisfaction

(Ungkapan yang digunakan dalam menyatakan puas dan tidak puas)

  Asking about satisfaction / dissatisfaction

v  How  do you like yuor room

v Is everything O.K

v Is everything satisfactory

v Are you satisfied

v Did you find our service satisfactory

v Do you know to complain about something

v Was something not to you satisfaction

v Are you disatisfaction with something

 Formal situations

satisfaction	dissatisfaction
.....very pleased with.... .....content with.... .....satisfied with...... .....very delighted with......	....displeased with..... ....discontented with..... .....dissatisfied with.... ......disappointed with.......

·      Informal situations

  Rasa puas (satisfaction)

   I’m completely satisfaction with everything you’ve done for me

   It was satisfactory

   Everything is fine, thank you

   Everything was just perfect

   It makes me satisfied

   It gives me satisfaction

   I feel satisfaction / contented with it

   I really like my new haircut

   Tidak puas (disatisfaction)

      It is disatisfactory

      I want to make a complaint

      I don’t like the color

      I am disatisfied with it

      I am tired of working here

      It makes me disatisfactory

      Horrible!

      Very sad!

      Annoying!

      Dissappointing!

      Frustrating!

Responding to dissatisfaction :

·       I see

·       I’m sorry to hear that

·       I’ll look into it

·       I’ll see what I can do about it

·       I’ll try and take care of it

 Example for  expressing satisfaction:

Dialogue:

1.        Bella     :    Miss. Sahara,  how’s yuor its result sits for an examination?

                          Miss.sahara :    super! I’m very satisfied with my result sits for an examination.

2.       Dea      :    Denis, how’s with your holiday?

                           Denis   :    Funtastic! I’m very pleased with my holiday.

3.       Ayu      :    Andre, how’s your classmate?

                          Andre  :    I’m happy enough with my new classmate.

                        Expressing :

4.       I am satisfied with the cleanliness of your class

5.       I am very satisfied with the implementation of this year ospek

6.       I am very pleased to be able to pass school exams with good grades.

7.       I am very happy with the appearance in a football match yesterday .

 Example for Expressing dissatisfaction:

1.        I am less satisfied with the cleanliness of your class.

2.       I am less satisfied with the waiters at this restaurant.

3.       I was disappointed with the service the bank here.

4.       I am very disappointed with your grades.

5.       I don’t like the color because too flashy.

6.       I am a bit disappointed with service in the restaurant.

7.       I am little dissatisfied  with replicates the results of your physical.

8.       I am very disappointed with this school performance.